London Fire Brigade Incident Mapping

Loading

Incident Types

  • All
  • Fires
  • Deliberate Fires
  • Special Services
  • False Alarms
  • Average Arrival Times

Legend

  • High
  • Above Average
  • Average
  • Below Average
  • Low or none

Map Details

Incident Type:

Date:

View:

  • Borough
  • Ward

Base Maps







Additional Layers

Search for location

What do the colour codes on the Incident Map mean?

Areas of London are colour coded to show how the count of incidents compare to the total for London.

For fire engine arrival times at emergency incidents, the colour coding shows the average arrival time.

The incident counts\arrival times relate to 33 London Boroughs (including the City of London) and 654 Wards.

The following ranges are used on the map where the local count\arrival times compared to the total for London is:

  •  Considerably worse than the average
  •  Worse than average
  •  Straddling the average
  •  Better than average
  •  Considerably better than the average or has no LFB incidents in the period

What do the different types of numbers mean?

All incidents are measured by total count per area over a rolling 12 month period (for example 1 January to 31 December).

Arrival times at emergency incidents for the 1st and 2nd fire engine are measured by the average time per area over a 12 month period

For more questions and answers please visit our Help / FAQs section.

Count/Times

Count/Times

Datatype Count/Times

Last three months (rolling year) trend

Area

Annual count/times

Area

Welcome to the London Fire Brigade incident mapping website.

This site has been created to help show you what incidents the London Fire Brigade attended in neighbourhoods across the capital. Incident information can be shown on a map shaded to show incident counts in each area compared to the average across London, or as text by clicking on the "Text view" tab.

As we continue to develop the site we hope to improve the way you can access data including a more detailed breakdown of the incidents we attend. We must also ensure that we protect personal information and comply with all legal requirements regarding the data we hold. For more information on how we develop the maps and represent the data please see the "Help" and "Glossary" tabs in this section.

How to use the map

Because there is a great deal of data to display, the map can slow down your web browser. The map will automatically show smaller areas (wards) as you zoom in. If you search the map, it will show you the most detailed level for the area closest to your search.

There are a number of ways to control the way the data is displayed on the map:

Incident Types can be changed by clicking on the "Incident Types" menu and selecting the type of incident in which you are interested. Only one incident type can be shown at a time but all incidents we attend can be shown together by selecting "Total Incidents"

Fire Station locations can be shown by clicking on the "Refine Map" menu and selecting "Fire Station"

To compare Incident levels in a specific borough you must first click on the area of the map you are interested in, or search for an address or postcode. Click on the "Refine Map" Menu and select "Compare incident levels in selected borough". The incidents will be displayed to ward level at all zoom levels to enable easier comparison across local areas. To compare incident levels for another area you must first de-select the selected Borough name displayed in the map info box

If you want to make a request for information which is not currently available in the data on this site you can do so through the Information Access Team or visit our access to information pages on the London Fire Brigade website for further details.

We hope you find the maps useful and welcome your Feedback on how we can improve the service.

Terms

The purpose of this site is to help show where London Fire Brigade incidents happen at a local neighbourhood level.

It has been developed by London Fire Brigade's Information Management department.

Please note, that while every effort is made to record the details of incidents and their location as accurately as possible, there are occasions when we cannot accurately provide the actual location of the incident.

The London Fire Brigade accepts no responsibility for any use made of this site or the data it displays outside the intended use stated above.

Help/Info

How do I see more local detail?

Either use the search to find your postcode, street or a local landmark which will show incident at the most local level. Alternatively, you can drag and zoom the map to change the level of detail. The current zoom level will be indicated by the indicator in the "Map info" panel on the right of the screen.

Why can't I see the wards and sub-wards for the whole of London?

At its most detailed level the map contains a large amount of information that can cause even the most efficient web browsers to run very slowly. To ensure the best performance the map only shows smaller detailed areas at a lower zoom level. It is possible to show ward detail for a specific borough by selecting "Compare levels\ times in selected borough" in the "Refine Map" menu.

What do the colour codes on the Incident Map mean?

Areas of London are colour coded to show how the count of incidents\arrival times compares to the average for London.

The following ranges are used on the map where the local count\arrival times compared to the average for London is:

  •  Considerably worse than the average
  •  Worse than average
  •  Straddling the average
  •  Better than average
  •  Considerably better than the average or has no LFB incidents in the period

Why isn't my postcode recognised?

Between 200 and 1000 postcodes in London are added each month, making it difficult to keep the maps completely up to date. Postcode records are maintained by The Royal Mail and are updated periodically on this website as they are received. However there will inevitably be some gaps and delays. Typically these missing postcodes are less than 2% of all the postcodes in London.

Why does Incident Mapping website run slowly on my computer?

The LFB Incident Mapping website contains a lot of information, so the speed of the map depends on the computer and internet browser you are using. A newer or different web browser may help if the maps seem slow or unresponsive.

What areas are shown on the map?

The map shows boroughs and electoral wards. In the future, we might provide data at sub-ward level (also known as Lower Super Output Areas). For more information see the Glossary.

What do the incident numbers mean?

All Incidents are measured by total count per area over a rolling 12 month period (for example 1st January to the 31st December).

What do the arrival time figures mean?

The arrival times for the 1st and 2nd fire engine are measured by the average time per area over a 12 month period. We measure our performance at dealing with emergency incidents by the time it takes a first and second fire engine to arrive. For some calls (e.g. an automatic fire alarm sounding, or to release a person shut in a lift car) we would only send one fire engine initially. For many incidents (e.g. a dwelling fire), we will initially send two fire engines. There are many occasions when we will initially send more than two fire engines, and often additional fire engines are despatched once the full nature of the incidents is determined by initial crews.

How frequently is the LFB Incident Mapping website updated?

Data is updated monthly. The new month is added to the incident count and the yearly figures are rolled on one month. For example an update to include January’s figures would mean the time range would change from 1st Jan - 31st Dec to 1st Feb - 31st Jan

Has the Information Commissioner's Office been consulted about the map?

Yes. The MPS who set up the original Crime Mapping website has consulted fully with the Information Commissioner's Office (ICO) and is satisfied that the MPS has considered the data protection issues and that there are sufficient safeguards to protect the identity of those who use LFB services as represented by the incidents shown on the map. The MPS will continue to seek advice from the ICO as the map is developed.

If you want to make a request for information which is not currently available in the data on this site you can do so through the Information Access Team or visit our access to information pages on the London Fire Brigade website for further details.

How have you determined which areas are in which colour codes?

Boroughs are ranked from 1 to 33 and wards 1 to 649 based on the number of incidents \ average arrival times over a rolling 12 month period. The borough or ward ranked 1 has the highest number of incidents.

The boroughs and wards are grouped into 5 categories. The High Category contains the highest ranked boroughs\wards and the Low or None Category contains the lowest ranked borough\wards. The number of incidents \ average arrival times in each category adds up to 20% of the London total.

Incident Types

All Incidents

A combined total of all incidents where the London Fire Brigade sent an 'attendance' as a result of being called to an emergency. Incidents include fires; special services, such as road traffic accidents and releasing people shut in a lift, as well as false alarms. The different terms are explained in more detail below.

Fires

We categorise fires in different ways. The most serious fires are called 'primary fires' and generally involve property. Smaller fires, like rubbish and open land fires, are generally called 'secondary fires'. We categorise some fires as 'late calls' where we attend after the fire has been put out.

Primary fire (serious)

A 'primary fire' is a serious fire which involved a death, casualties, a rescue or was attended by more than four fire engines.

Secondary fires (minor)

A 'secondary fire' is a minor fire in grassland, a garden, a rubbish container, a derelict building/vehicle etc. There would be no deaths, casualties, or rescues at a 'secondary fire'.

Special Services

A 'special service' is an emergency that does not involve a fire. This includes a range of different events including; attending road traffic collisions, releasing people shut in a lift, helping people to get in to or out of premises, assisting with flooding, helping make buildings or structures safe, etc. For the time being only road traffic collisions and shut in lift releases have been included on this website.

Road traffic collisions

A type of special service where the Brigade attends at a road traffic collision generally to extract people trapped in/under a vehicle(s).

Shut in lift releases

A 'shut in lift release' is where the Brigade attends to release people who are shut in a broken down lift.

False alarm

A 'false alarm' is where, on arrival, no fire or other non-fire emergency can be found at the location. A false alarm is categorised into 'good intent' or 'malicious' and is caused by an automatic fire alarm or fire detection system.

False alarm good intent

A false alarm call believed to have been made in good faith where, on arrival, no fire or other non-fire emergency can be found at the location.

Malicious false alarms attended

A false alarm believed to have been a hoax or prank call made with the apparently malicious intention of getting the Brigade to send firefighters for no reason. The Brigade has a call filtering system in place and does not now attend as many hoax calls as it used to. The data on this website is only for calls we turn up to.

False alarms due to automatic fire alarms in non-domestic buildings

A false fire alarm where the call to the Brigade was made by, or in response to, fire detection equipment.

Deliberate fires

These incidents include fires that were thought to be deliberately started or the motive is not known.

Deliberate primary fires

A primary (or serious) fire that, in the opinion of the Brigade, was started deliberately.

Deliberate secondary fires

A secondary (or smaller) fire that, in the opinion of the Brigade, was started deliberately.

1st fire engine attending

The 1st fire engine to arrive at an incident.

2nd fire engine attending

The 2nd fire engine to arrive at an incident.

Glossary

Boroughs

Greater London is divided in to 33 administrative areas (including 32 London boroughs and the City of London).

Wards

Each borough (and the City) is subdivided into around a number of electoral wards, 654 in total.